Contact and support
Questions about accounts, provider selection or an order in progress. Here is how to reach us and what we can help with.
How we can help
Our team is available to assist with questions about cloud accounts, provider selection, and practical usage considerations. We aim to provide helpful guidance throughout your journey, from initial inquiry to successful deployment.
Choosing a provider
The right provider depends on your specific requirements. Consider factors such as the services you need, your budget, geographic requirements, and technical expertise. If you would like a recommendation, tell us what you plan to run and we can help you narrow the catalogue down.
Before you buy
If you are weighing two configurations against each other, or you are not sure whether a credits account or a VPS account fits your workload better, ask before ordering rather than after. It is a much easier conversation at that stage.
After your order
Once your order is complete you will receive your account credentials and any relevant information needed to get started. If anything about the handover is unclear, contact us and we will walk you through it.
What we cannot do
We cannot provide official technical support on behalf of the cloud providers themselves. For provider-specific technical issues you may need to contact the provider directly or purchase a support plan from them. We can, however, point you at the right resource.
While you are here
If you already know what you need, the cloud account catalogue lists all ten providers with their configurations and prices. If you are still weighing options, the cloud computing guides cover provider choice, cost and security in more depth than a message exchange usually allows.